Continuing our Leader With Courage conversation with Michael Small, President and CEO of Gogo, the in-flight Internet and entertainment services company, we stumbled upon an age-old question that’s not easy for CEOs to answer: When you are building or re-building a company, which do you attempt to fix first: The strategy or the culture? Value Drivers: Michael, in one of my recent chats with Bryan Schwartz of Levenfeld Pearlstein (another Leading With Courage conversation), we

For years, doing business while traveling in the air was severely limited. However, Chicago-based Gogo is changing that experience, paving the way for in-flight Internet and entertainment services. Gogo customers can have their laptops, tablets and mobile devices Wi-Fi enabled, allowing them to surf the web, check email, access corporate VPNs and more. At the helm of this rapidly growing company is Michael Small, who has been the President & CEO of Gogo for the last six years